TTLMT, LLC PROCEDURES
Here at The Traveling LMT, LLC, we hold ourselves to a very high standard when it comes to servicing our clients. We pride ourselves on making the sessions, interactions, and payments as seamless and integrated as possible so that you, our clients, can focus on your wellness. In these procedures, you will find our draping policy, hours of operation, scheduling policy, payment policy, and our treatment of minors policy. If you need further clarification on anything, please feel free to ask your therapist! *
• Draping
“Draping” is the use of materials to keep a client covered and modest whilst a therapist is present from the client entering the space, being on the table, and exiting the space. We at The Traveling LMT, LLC take draping quite seriously not only because it is the law but because we want to prioritize your comfort while in our hands!
o As per the Ohio Laws and Administrative Rules, Rule 4731-26-01, subsection H(1)(a), improper draping is defined to be “sexual misconduct” on the behalf of the therapist.
o As such, our draping policy is strict. All clients of The Traveling LMT, LLC, will be properly draped from the beginning of the session all the way through.
o Please refer to the Client Policies for clarification of the role of clients in draping.
o If you, the client, ever feel under-draped or over-exposed, please notify your therapist immediately so that the situation can be rectified in a timely fashion.
• Hours of Operation/Scheduling Policy
To be of service to those people who are working through the day, The Traveling LMT, LLC has adopted unconventional hours. Please see those hours listed below, as well as our scheduling policies:
o The Traveling LMT, LLC, operates Thursday through Saturday, 11am-10pm.
o Scheduling may be done by contacting us by email or through our booking site with Fresha.
o Booking is first come, first served, so if the time requested is unavailable, another time must be chosen.
o As The Traveling LMT, LLC services the entire state of Ohio, currently with only one employee, scheduling further in advance is the best option to get the time that you want.
o Scheduling a group session will also help in receiving the time that you want, as they will take priority, especially outside of Columbus.
□ See Client Policies for rates on all services.
o We take pride in our scheduling and organization skills, but if we falter and miss your appointment or double-book your appointed time, you will receive a gift certificate equivalent to your service and your deposit will be refunded and comped for your next session with a credit on your account for an extra 30-minutes for a future massage.
o If there is an emergency and the therapist has to cancel your appointment at the last minute, your deposit will be refunded, and you will receive a gift certificate equivalent to your service for your rescheduled session.
□ See Client Policies for the client cancellation policy.
• Payment Policy
The Traveling LMT, LLC wants to make the payment process as simple as possible. Listed below are our policies:
o A twenty percent (20%) deposit is due at the time of booking. This deposit will go towards the total price of your service.
□ i.e., twenty percent of a 60-minute local massage would be $22 ($110 x 20%)
□ Your total due at the end of the session would be $88.
□ Deposits can be made three (3) ways:
• On the booking site at checkout
• PayPal: @Traveling LMT LLC
• CashApp: $TheTravelingLMT
o The total for services rendered will be due at the end of the session.
□ Payments can be made via paper check, cash, debit, and credit card, CashApp and/or PayPal (listed above).
□ Debit and credit cards will incur a processing fee via the website, we cannot override this. The processing fee is 2.9% + 10 cents
□ Sales tax is handled on our end so no need to worry about that!
□ Our services are also priced with tips in mind, so no need to worry about that! The best tip you can give us is a referral!
• Clients who refer other clients that book and complete their session will get a 30-minute credit added to their account for a future session!
o The Traveling LMT, LLC is currently not accepting cryptocurrency, NFTs, stocks, or anything that cannot be considered legal tender as it transitions hands at the time of payment.
o If payment cannot be made at the end of the session, an official IOU will be written up and no further appointments can be made until the debt is settled.
□ After 30 days, a 10% interest rate will be applied to the debt.
□ After 60 days, the interest rate increases to 30%
□ After 90 days, the issue will be taken to Small Claims Court
• After the 30-day mark, the client will be added to the “Do Not Book” list.
• Treatment of Minors Policy
At this time, The Traveling LMT, LLC does not treat minors.
*As The Traveling LMT, LLC continues to grow, changes may be necessary to the policies listed above. When that happens, an addendum will be emailed to all clients to keep them up to date.